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    TransferGuard

    For accountants, advisers, estate agents and anyone who sends sensitive documents. Your files are sent encrypted and stay in the EU.

    No credit card needed. Your recipient needs no account or app.

    More certainty? Certified Delivery adds a text message code or an identity check.

    An email attachment can end up with anyone. TransferGuard only gives your files to the right person, and records who receives them.

    Start sending securely, for free.

    Only your recipient can open the files, because we email a code to the address you enter. You'll hear from us as soon as the files are downloaded.

    Larger files? With Certified Delivery you send up to 25 GB per transfer.

    Your browser encrypts your files and file names, before the upload.

    Retention per transfer
    5 days
    Per month
    3 free transfers
    Recipient access
    With an email code
    • Stored in the EU

      We keep your files encrypted in the European Union.

    • End-to-end if you want

      Choose “I share the link myself” and the key never reaches our server.

    • Stop access at any time

      You can revoke a link early. Files that were already downloaded stay with the recipient.

    Choose the check that fits your transfer.

    Passports and annual accounts are valuable to fraudsters. Choose how sure you want to be that your files reach the right person.

    This is what your recipient sees

    Only the person who receives the email can download the file.

    Your recipient types in the code from the email and opens the files within a few seconds.

    What it stopsA forwarded link

    The link alone is not enough: the recipient also has to enter the code from the email.

    Recipient page on an iPhone: Files from De Vries Estate Agents, 2 documents. The recipient enters the code from the email.

    See who downloaded your files.

    With the PDF report from Certified Delivery, you can show later who received your files.

    What is in the report?

    • Who got access, and with which check
    • When the files were downloaded
    • The IP address and device used for the download
    • A timestamp from an independent service
    Example of a PDF reportCreated by TransferGuard
    First page of a TransferGuard PDF report, with made-up details
    Open the full example PDF

    Secure, and you can check it.

    So you know exactly how we protect your files and data.

    Encryption
    In your browser, before the upload
    Storage
    European data centres
    Backup
    An encrypted backup of the database every hour, kept in a separate place
    Identity check
    Partner certified under ISO 27001 and SOC 2 Type 2
    Liveness check
    Independently tested (ISO 30107-3, iBeta Level 1): 0 of 360 attacks got through
    Proof
    Report showing who downloaded what and when, timestamped by an independent party
    Read how we handle your data

    Start for free. Choose extra certainty for important documents.

    Free

    For any business that wants to send files securely.

    • Your recipient opens the files with a code sent by email
    • Up to 3 GB per transfer, 3 transfers a month
    • Files stay available for 5 days
    • Get an email as soon as your files are downloaded

    € 0No credit card needed

    Send for free

    You send with a free account.

    For offices that need to know who received their documents.

    • Know for sure who the recipient is: the files are only released after a successful identity check of the person you named. 10 identity checks a month
    • Keep out anyone reading along in the mailbox, with 50 text message codes a month
    • Request files from your client, with your own logo and brand colour
    • A PDF report of who downloaded what, and when, kept for 1 year
    • Files available for 5, 14 or 30 days, up to 25 GB per transfer
    • Up to three team members, sharing one allowance

    € 15a month for your company, excluding VAT

    View Certified Delivery

    Cancel any month. We never charge extra automatically.

    Request files from your client, securely.

    You send your client a request link, with your logo and brand colour. Your client uploads the files encrypted. Included in Certified Delivery.

    For example

    • A mortgage adviser requests payslips, an employer's statement and bank statements for the application.
    • An accountant requests annual statements and bank statements for the tax return or the annual accounts.
    • An estate agent requests the details of buyer and seller for the purchase agreement.
    • An employer requests diplomas and other documents from a new employee.

    Built for working under the GDPR. Certified Delivery includes a data processing agreement, which sets out how your clients’ data is handled.

    KOSTER & COAccountants & advisersSecure
    Request link · Example

    Documents for your annual accounts

    Hi Alex, please upload the documents below before 30 September. Only Koster & Co can open them.

    • Annual statement 2025
    • Bank statementsUpload
    Encrypted before upload

    Know your files reach the right person.

    With an identity check, you know your files reach the person you named, even if you have never met. It takes your recipient about 2 minutes.

    Next time, the recipient simply opens new files with a fingerprint or face.

    Ideal for doing business internationally: the check works with passports and ID cards from more than 200 countries, wherever your recipient is.

    Woman takes a photo of her passport with her phone
    1Photo of the ID document
    Woman looks into her phone camera for the face check
    2Face check

    Example of the check, made with AI

    When does an identity check add certainty?

    • Doing business across borders

      Your client lives in another country and you never meet.

    • A client you have not met yet

      All you have is a name and an email address.

    • Documents with serious consequences

      Purchase agreements, mortgage documents or medical records.

    10 identity checks a month are included in Certified Delivery. We keep no photo of the ID document. What we do keep

    Got a link from TransferGuard?

    This is how you open your files. You do not need an account or an app, and it costs you nothing.

    First an email verification code. Then, if the sender requested it, the ID check and download.

    How to recognise a genuine email

    • The sender is someone you know, followed by “via TransferGuard”.
    • The link goes to transferguard.eu or to the office’s own address on it.
    • You never enter a password and never pay anything.

    Not expecting files? Contact the sender first.

    Why am I being asked for an identity check?

    Example with made-up details. This is not a real identity check.

    1. Request a code by email
    2. Enter the code from your email · example: 123456
    3. Click Verify to continue
    4. Verify your identity
    5. Read the explanation and give consent
    6. Start the identity check
    7. Choose your document · here a passport
    8. Allow camera access and frame the photo page
    9. Look at the camera for the selfie check
    10. Checking document, real presence, face and name
    11. Checks passed in this example · next, create a passkey
    12. Choose whether to save your identity
    13. You choose: save your identity for next time, or open only this file
    14. View or download your file
    15. Click Download to save the file
    16. Example complete · no file is downloaded here

    Good to know before you send.

    Can TransferGuard read my files?

    Your browser encrypts your files and file names before they are uploaded. By default we keep the key encrypted and only release it once your recipient has entered the code or completed the identity check. If you choose “I share the link myself”, the key never reaches our server and the transfer is end-to-end encrypted.

    What do you keep from the identity check?

    We keep no photo of the ID document. We do keep the name, the date of birth, the type and number of the document, and whether the check succeeded. That way, in a dispute, you can show that the right person got access to the files. We never keep the Dutch citizen service number (BSN).

    Who carries out the identity check, and how reliable is it?

    The check is carried out by our specialised verification partner in the EU. It is certified under ISO 27001 and SOC 2 Type 2. The technology that checks whether a real person is in front of the camera was independently tested under ISO 30107-3 (iBeta Level 1): in that test, not a single attempt with a photo, screen or mask got through. Passports and ID cards from more than 200 countries are recognised. You can read who our partner is in the privacy statement.

    Does the identity check work with documents from other countries?

    Yes. We recognise passports, ID cards, driving licences and residence permits from more than 220 countries. Later, recipients will also be able to sign in with a digital identity they already have, such as the EUDI Wallet or itsme. We have no date for that yet. The check with an ID document will remain available.

    What happens after 5 days?

    The link stops working and we delete the encrypted files. Free includes download status in your dashboard, but no PDF report. With Certified Delivery you choose 5, 14 or 30 days and we keep the report for 1 year. You can always stop access sooner. Files that were already downloaded stay with the recipient.

    Does the report prove that my recipient read the files?

    No. The recipient’s browser confirms that the files were downloaded, decrypted and checked. That does not prove that someone read or kept them.

    Can I also verify my client with a text message code?

    Yes, you can with Certified Delivery. The link arrives by email and the code by text message, on the mobile number you enter yourself. Anyone who can only see your client's mailbox cannot get in. Verifying your client takes about 20 seconds. This works with all mobile numbers from the EU. Certified Delivery includes 50 text message verifications a month.

    Want to know for sure who opens the files? Choose an identity check. It is the most secure option: your client shows who they are with a passport, driving licence or ID card and a short face check. If your client wants, we keep the check for a year. After that, your client simply and securely opens new files with a fingerprint or face recognition, depending on the device.

    What if the 10 identity checks run out?

    Then you cannot start a new identity check until next month. A check counts once the recipient starts it. You can still send with an email code. We never charge extra automatically. Need more? Contact us.

    Why is TransferGuard so affordable? What's the catch?

    There is no catch. You pay one fixed price per office, not per user,. We never sell data, show no ads and do not use the content of your files for any other purpose.

    We save on what you don't see: no expensive office building, no sales department and no other large fixed costs. What we do not save on is security: your files are stored encrypted in European data centres, with continuous monitoring and an encrypted backup every hour. The most expensive parts, such as identity checks and text messages, are part of Certified Delivery with a fixed number per month, so the price stays fair for everyone.

    Can I easily cancel Certified Delivery?

    Yes, you can cancel any month, no reason needed and no hassle: simply in your own account. Certified Delivery then runs until the end of the month you already paid for.

    What does my own badge give me, and how do I get it?

    With a badge, your recipient sees that the files really come from you. It means your identity document has been checked by TransferGuard, so your recipient knows for sure they are dealing with the right person.

    How to get it: sign in, click your name at the bottom left and choose Your badge. Take a photo of your passport, ID card or driving licence and look into the camera for a moment. You are done in about 2 minutes, and the check is free once. Do you receive files with an identity check yourself? Then you can switch the badge on right after that check.

    Does this replace my own duty to identify clients?

    No. The identity check shows who opened your files. It shows who someone is, not whether you can trust them. If you are subject to anti-money laundering rules, such as the Dutch Wwft, or to other professional rules, you still carry out the client due diligence they require yourself.

    That duty applies to, among others, accountants and tax advisers, lawyers and notaries, estate agents, appraisers, trust offices, and banks and other financial institutions. Which rules apply to you is explained by your supervisor or professional body.